Providing Services and Support for Injured Workers

Though safeguards to protect workers have become more robust over time, if a worker does become injured, workers’ compensation can offset costs and help provide support and services. Gloria Fagan, RN, BSN, the workers’ compensation outreach manager at Shepherd Center, joins Picking Our Brain with Shepherd Center to discuss resources available to the workers’ compensation community.

Download the podcast as an audio file above or access it at shepherd.org/podcasts.

“Our goal really is to maximize recovery and decrease secondary complications for these patients with Work Comp injuries,” said Fagan. “We really try to make sure that everything that we can do, Shepherd can provide”

In this episode, Fagan discusses the various rehabilitation programs available for injured workers, the referral process, workplace inclusivity and resources like peer support and assistive technology for injured workers.

Fagan has 20 years of experience as a registered nurse; her clinical background includes orthopedic/neurological trauma, medical surgical intensive care and cardiothoracic intensive care. Prior to her role at Shepherd Center, she served as the business development director at Encompass Health Rehabilitation Hospital in Memphis, Tennessee. She earned her bachelor’s degree in nursing from the University of Alabama.